Privacy Policy

This Privacy Policy describes how Zegull (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from zegull.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from various sources. The information collected depends on how you interact with our Site.

1. Information You Provide Directly

  • Contact details: name, email, phone number, billing and shipping addresses
  • Order details: products purchased, order numbers, payment confirmations
  • Account information: username, password
  • Support messages: information shared through our contact forms or emails

2. Information Collected Automatically

  • Device and browser information
  • IP address and geolocation data
  • Pages viewed, actions taken, and time spent on the Site

We may use cookies and similar technologies to analyze site usage and improve user experience.

3. Information from Third Parties

  • Our e-commerce platform (Shopify)
  • Payment processors
  • Advertising and analytics partners

How We Use Your Information

  • Process and fulfill your orders
  • Communicate with you about your account and orders
  • Provide customer support
  • Improve and personalize our Services
  • Send marketing and promotional updates (if you’ve opted in)
  • Prevent fraud and ensure site security

Cookies

We use cookies to enhance your browsing experience. These help us:

  • Remember preferences
  • Analyze traffic and site performance
  • Deliver targeted advertisements

You can manage or disable cookies in your browser settings. Note that disabling cookies may affect certain site functionalities.

How We Share Your Information

  • Service providers (Shopify, shipping partners, payment gateways)
  • Marketing and advertising partners (only if you’ve opted in)
  • Legal authorities if required by law

We do not sell your personal information.

Data Security and Retention

We maintain appropriate safeguards to protect your information. Your data is retained only as long as necessary to fulfill orders, meet legal obligations, or improve our services.

Your Rights

Depending on your location, you may have rights to:

  • Access or request a copy of your data
  • Request corrections or deletions
  • Withdraw consent for marketing
  • Opt out of data sharing

To exercise these rights, contact us at  zegullclothing@gmail.com.

Children’s Privacy

Our Site is not intended for children under 16, and we do not knowingly collect data from minors.

International Data Transfers

If you are located outside Pakistan, please note that your data may be processed in countries where data protection laws may differ from those in your jurisdiction.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

📧  zegullclothing@gmail.com
📍 212G paragon, Lahore, Pakistan