Welcome to Zegull. These Terms & Conditions (“Terms”) govern your use of our website [gulenur.com] (the “Site”), and the purchase and use of our products and services (collectively, the “Services”). By accessing or using the Site, you agree to be bound by these Terms.
If you do not agree to these Terms, please refrain from using our Site or Services.
1. About Zegull
Zegull is a ready-to-wear traditional luxury brand offering curated apparel crafted with high-quality fabrics and artisanal embroidery. All products are sold subject to availability and in accordance with these Terms.
2. Eligibility
By using our Site, you represent that you are at least 18 years old, or using the Site under the supervision of a parent or guardian.
3. Products and Availability
We strive to ensure all product details, descriptions, and prices displayed are accurate. However, errors may occasionally occur.
- Colors may vary slightly due to lighting or screen display.
- Product availability is subject to change without notice.
- We reserve the right to discontinue or modify products at any time.
4. Orders and Payments
All orders placed through the Site are subject to acceptance and availability.
- Prices are displayed in PKR and include applicable taxes unless otherwise stated.
- We accept payments via authorized payment gateways listed at checkout.
- Orders are confirmed once payment is successfully processed.
We reserve the right to cancel or refuse any order at our discretion, including cases of suspected fraud, pricing errors, or unavailability.
5. Shipping and Delivery
- We aim to dispatch orders within the timeline specified on the product page.
- Delivery timelines are estimates and may vary due to external factors.
- Customers are responsible for providing accurate shipping details.
- Once dispatched, we are not liable for delays caused by courier services.
For more details, please refer to our Shipping Policy (if applicable).
6. Returns, Exchanges & Refunds
Our Exchange and Return Policy outlines the conditions under which items may be exchanged or returned.
- Only unused products in original condition (with tags intact) are eligible for exchange.
- Custom or made-to-measure pieces are non-returnable.
- Refunds are processed only in cases of defective or incorrect items.
Please contact zegullclothing@gmail.com within 48 hours of receiving your order to initiate a request.
7. Intellectual Property
All content on the Site, including images, text, logos, and graphics, is the property of Zegull or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without prior written permission.
8. User Conduct
You agree not to use the Site for:
- Any unlawful purpose
- Uploading viruses or harmful code
- Collecting data without consent
- Interfering with the Site’s functionality
9. Limitation of Liability
To the fullest extent permitted by law, Zegull shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products, including but not limited to loss of profits or data.
10. Indemnification
You agree to indemnify and hold harmless Zegull, its affiliates, and employees from any claims, damages, or liabilities arising from your use of the Site or violation of these Terms.
11. Governing Law
These Terms are governed by the laws of Pakistan. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Lahore.
12. Changes to Terms
We may update these Terms from time to time. The latest version will be posted on this page with the updated date. Continued use of the Site constitutes acceptance of the revised Terms.
13. Contact Us
For any questions regarding these Terms, please contact us:
📧 zegullclothing@gmail.com